Salesforce Certified Administrator Online Course - GeeksforGeeks
Last Updated : 29 Apr, 2025
Hello, tech-enthusiasts and Salesforce aspirants! We’re thrilled to share the exciting news that GeeksforGeeks has launched its all-new Salesforce Certified Administrator Online Course. If you are passionate about learning CRM (Customer Relationship Management) systems or looking to dive deep into the Salesforce platform, this course is designed just for you.
From small businesses to global enterprises, Salesforce is the leading CRM solution in the world. With companies increasingly adopting Salesforce to manage their customer relationships and streamline their operations, the demand for Salesforce administrators is at an all-time high. This online course is tailored to equip you with the essential knowledge and skills needed to become a proficient Salesforce Administrator, ensuring that you can manage the Salesforce platform efficiently for any organization.
Our Salesforce Certified Administrator Online Course provides you with a structured, hands-on approach to mastering the Salesforce platform. Whether you’re new to Salesforce or have some prior experience, this course covers all aspects needed for certification, along with practical insights into how Salesforce administration can impact real-world business operations. You’ll learn at your own pace, from your own space, and by the end of this course, you’ll be well-prepared to take on the Salesforce Certified Administrator exam and excel in your career.
This course focuses on building the practical and theoretical foundation that is essential for administering the Salesforce platform. From automating workflows to creating reports and managing security settings, this course ensures that you are ready to handle the dynamic challenges that Salesforce administrators face.
Key Highlights:
- 6 Hours of In-Demand Content
- Comprehensive Articles
- Over 100+ MCQs for Practice
- In-Depth Coverage of Salesforce Objects and Fields
- Learn about the security controls within Salesforce
- Learn Validation and Workflow Rules
- Insights into Sales and Service Cloud
What Will You Learn?
In this course, you’ll develop a deep understanding of Salesforce’s core functionalities and how they can be applied in various business contexts. Here’s a breakdown of the key topics covered:
- Understanding the Salesforce Platform: Get a thorough introduction to the Salesforce ecosystem and its importance in managing business processes. You will learn how Salesforce architecture is structured and how the platform is used across industries.
- User Management and Security: Master the basics of managing users, assigning roles and profiles, and setting up security controls to safeguard data. Learn how to effectively implement Role Hierarchies, Profiles, and Permission Sets.
- Automation and Workflow Rules: Automate business processes using Workflow Rules, Process Builder, and Flow Builder. You’ll gain hands-on experience in setting up complex workflows and automating tasks that enhance business efficiency.
- Data Management: Learn how to import and export data using Data Loader and Data Import Wizard. Understand best practices for managing large datasets and maintaining data integrity.
- Reports and Dashboards: Build powerful reports and dashboards that provide critical insights into business operations. This includes mastering the Report Builder, Custom Reports, and Salesforce Dashboards.
- Salesforce AppExchange: Explore how to find and integrate third-party applications from Salesforce AppExchange to extend the platform’s functionality.
- Salesforce Lightning: Understand the latest user interface of Salesforce, Lightning Experience, and how to navigate through its features effectively.
Who Should Enroll in This Course?
This course is perfect for:
- Aspiring Salesforce Administrators: Those looking to build a career in Salesforce administration and get Salesforce certified.
- Business Analysts and CRM Enthusiasts: Professionals seeking to enhance their understanding of CRM platforms and learn how Salesforce can help improve business processes.
- IT and System Administrators: Individuals managing corporate IT systems who wish to expand their skillset by mastering Salesforce.
- Salesforce Users: Current Salesforce users who want to dive deeper into the platform and understand its full capabilities.
Syllabus Overview
This course is designed with a well-structured syllabus that walks you through each topic in detail. You will start from the very basics and progress to more advanced concepts. The full syllabus can be found here.
1. Overview and Core Concepts
- Introducing Salesforce
- Trailhead & Org Tour
- Understanding the Basics
2. Customization and User Management
- Let's Start Customizing
- Creating Fields
- User Management
- Intro to Relationships & Types of Relationships
3. Security and Permissions
- Login Security
- Security & Permissions
- Public Groups
4. Data Management and Automation
- Automation
- Record Types & Field Deletion Considerations
- List Views
- Data Management
5. Reporting and Case Management
- Reports & Dashboards
- Opportunity Management
- Lead Management
- Case Management
- Setup Audit Trail
- User Interface
- AppExchange
- Useful Chrome Extensions
Meet Your Instructor
This course is taught by expert instructors Himanshu Gupta with significant industry experience in Salesforce administration. They bring practical insights and hands-on knowledge to ensure that you not only understand the theoretical aspects of Salesforce but also how to apply them in real-world scenarios.
Enroll Now and Get Certified!
The Salesforce Certified Administrator Online Course by GeeksforGeeks is your pathway to mastering one of the most powerful CRM platforms in the world. Whether you're starting from scratch or looking to solidify your skills, this course provides everything you need to become a certified Salesforce Administrator.
So, what are you waiting for? Enroll now and start your journey toward becoming a certified Salesforce expert. With our carefully crafted modules, expert guidance, and hands-on projects, you will be able to leverage the full power of Salesforce in no time. Let's build your career in CRM together!
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