1. MENTOR REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
2. ELIGIBILITY AND REGISTRATION
Only individual persons, and not companies or business representatives, are eligible to apply as mentors on the platform. The Mentor must complete the registration process by providing accurate personal and professional information, which will be subject to verification by the Company. Verification will be completed within a period of seven to ten working days from the date of receipt of the complete application. The Company reserves the exclusive right to approve or reject any application, and in the event of rejection, the Mentor may file an appeal by contacting us at [email protected] or [email protected]
3. CONTENT YOU SHARE
Please go through our Community Guidelines to understand what is allowed and prohibited. You are solely responsible for your Submissions and/or Contributions and you expressly agree to compensate us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law. We reserve the right to withhold any amount pending in your wallet in case of any serious or repeated violations.
4. ACCESS AND USE OF PLATFORM
Only those mentors who have been duly registered and verified shall be granted access to the mentor portal of the platform. Access is conditional upon ongoing compliance with this agreement and the Company’s policies. Any breach of these terms may result in suspension or termination of access at the sole discretion of the Company.
5. RESPONSIBILITIES AND CODE OF CONDUCT
a. The Mentor is required to maintain a professional and ethical relationship with all students (mentees) who interact with them via the platform. The Mentor shall not engage in any form of harassment, abuse, use of foul language, or objectionable behavior. The Mentor is strictly prohibited from forming or attempting to form personal or inappropriate relations with students outside the platform.
b. In the event that more than three complaints are received from students concerning the behavior of a mentor, whether or not such behavior is deemed legally offensive, the Company shall have the right to permanently suspend or terminate the Mentor’s account. Furthermore, in such cases, it reserves the right to withhold any outstanding payments in the mentor’s wallet. If the conduct of the Mentor is found to have caused harm to the Company’s reputation, operations, or any legal or otherwise harm to the platform or the brand name, the Company reserves the right to initiate legal action and/or seek compensation from the Mentor, as deemed appropriate.
6. REPORTING AND COMPLAINT
Mentors may report offensive, harmful, or inappropriate behavior exhibited by students by writing to [email protected] and [email protected]. All such complaints shall be reviewed in accordance with the internal procedures of the Company. Similarly, students may raise complaints against mentors, which shall be processed with the same diligence. Such reports will be reviewed and addressed in accordance with the internal grievance and disciplinary procedures.
7. PAYMENT AND WITHDRAWLS
a. The Mentor must ensure that accurate and valid bank account details are submitted at the time of registration. The Company also disclaims any liability arising from errors in banking information or from delays caused by the third-party service.
b. The Mentor shall be entitled to receive payment for services rendered through the platform from the wallet. Withdrawals from the mentor’s wallet may only be initiated once the Mentor has earned a minimum threshold amount, once the threshold amount is reached and a withdrawal is initiated, the payment shall be processed and credited within 7-10 working days, subject to verification and third-party payment gateway timelines.
c. Mentors who do not furnish a valid Permanent Account Number (PAN) shall be subject to higher tax deductions as per the prevailing provisions of the Income Tax Act of India or relevant tax authority in the applicable jurisdiction.
d. The Company does not control, modify, or interfere with any aspect of the transaction process managed by the designated payment provider. For details regarding transaction processing, kindly refer to the privacy policy of the respective payment provider. All transactions will be conducted through the Mentor’s wallet.
8. DATA RETENTION AND PRIVACY
The Company reserves the right to collect, retain, and process the data where it is required for legal compliance, operational efficiency, or enforcement of platform policies. All data handling shall be in accordance with the Privacy Policy of the Company, which forms an integral part of this agreement. The Mentor is deemed to have consented to the Privacy Policy upon registration.
9. TERMINATION
The Company retains the unilateral right to suspend or permanently terminate the account of any mentor who violates the provisions of this agreement, fails to maintain appropriate conduct, or causes damage to the platform or its users. In cases involving multiple complaints or significant violations, the Company reserves the right to withhold any balance remaining in the mentor’s wallet. Where applicable, legal action and claims for compensation may be pursued against the Mentor.
10. LIABILITY LIMITATION
The Company shall not be liable for any loss, damage, or inconvenience arising from actions or omissions of the Mentor or delays or errors occurring in the third-party payment gateway.
11. CONTACT INFORMATION
For complaints, appeals, or other inquiries, the Mentor may contact the Company at [email protected].
By proceeding with registration and/or providing services as a mentor on the GeeksforGeeks platform, the Mentor confirms that they have read, understood, and voluntarily accepted all terms outlined in this agreement.