Q: What if I do not like your classes after I enroll? Will I get my money back?

We have a no questions asked refund policy. If you’re unhappy with the experience, you can cancel anytime for a full refund of the unused classes.

Q: How do I enroll for your classes?

Please tap on the ‘Get Started’ button. We’ll ask you a few questions about your child to understand their needs better. Once we receive the details, our admissions counselor will call you to match your child with the right tutor, and schedule a free trial class as per your availability. If you like the experience, you can choose a plan and make the payment to begin your classes.

Question 1

What is the frequency and duration of your classes?

Accepted Answer

Typically, the number of classes is two per week for grades K to 8, and three per week for high school. But the schedule is flexible, according to your child&rsquo;s requirements and availability. Also, each class runs for 55 minutes, extendable to an hour.

Question 2

What devices do I need for attending your classes?

Accepted Answer

A desktop or laptop computer that supports video calling is necessary for attending our classes. We also highly recommend a writing tablet for the best learning experience.

Question 3

My child has specific learning requirements. Is your program flexible enough?

Accepted Answer

Absolutely. Our tutors will always customize the classes according to what your child needs - be it homework help, exam or test prep, remedial support for past gaps, or advanced learning.

Question 4

Can your tutors teach the topics covered in my child&rsquo;s school or curriculum?

Accepted Answer

Our tutors are trained to teach according to various curricula across countries. Further, we have a fully customizable curriculum, tailored to your child&rsquo;s needs.

Question 5

Can my child join anytime of the year?

Accepted Answer

Yes. Our tutors always customize the learning plan according to your child&rsquo;s needs, and the time left in the current academic year. If you wish to cover additional topics in the same time, you can always schedule extra classes.

Question 6

What if I don&rsquo;t like the tutor?

Accepted Answer

In the rare case that happens, please raise a ticket with our helpdesk. We&rsquo;ll be happy to diagnose the issue, and find you a different tutor that aligns better with your child&rsquo;s needs.

Question 7

What if I do not like your classes after I enroll? Will I get my money back?

Accepted Answer

We have a no questions asked refund policy. If you&rsquo;re unhappy with the experience, you can cancel anytime for a full refund of the unused classes.

Question 8

What happens if my child misses a Cuemath class?

Accepted Answer

We have a flexible leave policy that allows for both planned and unplanned leaves. Just keep your tutor informed.

Question 9

How can I keep track of my child's maths progress?

Accepted Answer

We have a dedicated parent app, that lets you track the progress of your child, and also lets you connect with their tutor.

Question 10

How do I enroll for your classes?

Accepted Answer

Please tap on the &lsquo;Get Started&rsquo; button. We&rsquo;ll ask you a few questions about your child to understand their needs better. Once we receive the details, our admissions counselor will call you to match your child with the right tutor, and schedule a free trial class as per your availability. If you like the experience, you can choose a plan and make the payment to begin your classes.

Unlock Your Child’s Math Genius